Exodos Labs Privacy Policy
Last Updated: Dec 04, 2025
Effective Date: Dec 04, 2025
This Privacy Policy explains how Exodos Labs, Inc., a Delaware corporation (“Exodos Labs”, “we”, “our”, “us”), collects, uses, discloses, and protects personal information when you:
- Visit www.exodoslabs.com (the “Website”)
- Use app.exodos.io (the “Platform”)
- Access our APIs, integrations, CI/CD connectors, or developer tools
- Interact with us through forms, emails, demos, analytics, support, or marketing activities.
We designed this policy to be clear and readable, while maintaining the depth required for GDPR, CCPA/CPRA, UK GDPR, and global privacy compliance.
If you do not agree with this Policy, please discontinue use of our Website and Platform.
1. Who We Are
Exodos Labs, Inc.
2261 Market Street, STE 22565
San Francisco, CA 94114
United States
We do not operate a German legal entity.
EU Representative (GDPR Article 27)
For individuals located in the European Union, Exodos Labs, Inc. has appointed the following EU Representative in accordance with Article 27 GDPR:
esb Rechtsanwälte GmbH
Schockenriedstraße 8A
70565 Stuttgart
Germany
Phone: 0711 4690580
https://www.kanzlei.de
EU data subjects and supervisory authorities may contact our EU Representative for matters related to GDPR compliance, data subject rights, and regulatory communication.
Data Protection Officer (DPO)
We do not currently have a DPO.
For privacy-related inquiries, contact:
dataprivacy@exodoslabs.com
2. What We Do
Exodos Labs provides a platform enabling organizations to:
- Manage, store, share, and analyze Software Bill of Materials (SBOMs)
- Automate compliance workflows (NTIA, EU CRA, FDA, DORA, etc.)
- Integrate with CI/CD pipelines and APIs
- Access AI-driven SBOM enhancement, vulnerability intelligence, and supplier scoring
- Communicate securely with partners through a centralized hub
Some SBOMs may contain personal information (e.g., component authors).
3. What Personal Data We Collect
We collect personal information in three main categories:
Information we collect automatically:
- IP address and approximate location
- Device, browser, OS, screen resolution
- Page views, clicks, time on page
- Cookie identifiers
- Tracking identifiers (HubSpot, Hotjar, Google Analytics, Swan AI)
Information you provide to us:
- Contact form data
- Demo requests
- Newsletter subscription
- Gated content downloads
- Marketing preferences
3.2 Platform Users (app.exodos.io)
Account & Authentication Data
- Name
- Email
- Password (hashed)
- Login timestamps
- Social login identifiers (Google, Microsoft, GitHub)
- Enterprise SSO metadata (OICD, Entra ID, Okta)
Profile & Organization Data
- Company name
- Role
- Organization members
- API keys / tokens
SBOM, Inventory & Compliance Data
Includes structured and unstructured data such as:
- Component metadata
- Dependencies
- Vulnerabilities
- License data
- Supplier information
- Author names (if present in SBOMs)
- Internal notes, comments, communication hub messages
Logs & Behavioral Events
We maintain immutable audit logs of:
- Logins, API calls
- SBOM uploads/updates
- Data sharing events
- Access control changes
- CI/CD connections
- User workflows
Retention: logs are kept indefinitely.
3.3 AI-Processing Data
We use AI models for:
- SBOM enhancement
- Vulnerability & license recommendations
- Supplier scoring
- Data quality checks
Third-party AI systems used:
- LangSmith ecosystem
- Google Gemini models
When processed, SBOM and related metadata may be shared with these services.
We do not use your data to train publicly available models.
4. How We Use Personal Data
We use your information to:
Provide and improve the Platform
- Authenticate users
- Process SBOMs
- Deliver notifications
- Enable CI/CD automation
- Provide analytics, dashboards, and insights
Comply with regulations
- EU CRA, NTIA, FDA, DORA, etc.
- Maintain audit trails
- Demonstrate supply chain transparency
Enhance SBOM quality and security
- AI-powered augmentation
- Threat intelligence mapping
- Risk scoring
Communicate with you
- Product updates
- Incident notifications
- Support responses
- Contractual or billing information
Marketing & analytics
- Lead scoring (HubSpot, Swan AI)
- Visitor profiling
- Campaign attribution
5. Legal Bases (for GDPR/UK GDPR)
We process personal data under:
- Art. 6(1)(b) – Contract performance (Platform usage)
- Art. 6(1)(f) – Legitimate interests (security, analytics, AI enhancement)
- Art. 6(1)(a) – Consent (cookies, marketing)
- Art. 6(1)(c) – Legal obligations (audit logs, compliance reporting)
6. Cookies, Tracking & Profiling
We use cookies and tracking technologies for:
- Website analytics
- Lead identification
- Personalization
- Security
- Performance monitoring
Tools used:
- Google Analytics (US)
- HubSpot Analytics (US)
- Hotjar (EU)
- Swan AI
- Cloudflare Cookies
- Termly Cookie Banner
- HubSpot Buyer Intent Profiling
Users may withdraw consent through the cookie banner.
7. How We Share Personal Data
We do not sell personal information.
We share data only with:
7.1 Service Providers (Processors)
|
Provider
|
Purpose
|
Region
|
|
Hetzner
|
Hosting, compute, storage
|
Germany (Frankfurt)
|
|
Resend
|
Email delivery
|
US
|
|
Hotjar
|
UX analytics
|
EU
|
|
Google Analytics
|
Web analytics
|
US
|
|
HubSpot
|
CRM, support, analytics
|
US
|
|
Stripe
|
Payments
|
US
|
|
Coralogix
|
Error monitoring
|
EU datacenter
|
|
Swan AI
|
Lead scoring & profiling
|
US
|
|
LangSmith + Google Gemini
|
AI processing of SBOM-related data
|
US
|
7.2 Platform Data Sharing
You may choose to share SBOMs or inventory items with:
- Partners
- Customers
- Auditors
- Regulators
- Suppliers
This sharing is fully under your control via ABAC permissions.
We never share your SBOMs with third parties unless you instruct us.
8. International Data Transfers
We store all Platform data in Hetzner, Frankfurt, including EU-only residency if requested.
Some processors (e.g., Google, HubSpot, Resend, Stripe, AI providers) may transfer data to the United States.
We rely on:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions (where available)
- Supplementary protections
9. Security
We apply industry-standard measures consistent with SaaS best practices:
- TLS 1.2 encryption in transit
- Kubernetes-integrated key management
- Attribute-Based Access Control (ABAC)
- Immutable audit trails
- Logging and event monitoring
- CI/CD security controls
- Annual penetration testing
- Incident response plan
Note: At this moment we do not provide encryption at rest.
This will be added as part of future SOC2/ISO27001 controls.
10. Data Retention
|
Data Category
|
Retention
|
|
SBOMs & Inventory Data
|
As long as your account remains active or legally required
|
|
Audit & activity logs
|
Retained indefinitely
|
|
Communication Hub messages
|
Retained indefinitely
|
|
API logs
|
Retained indefinitely
|
|
Account information
|
Until deletion request
|
|
Backups
|
30 days
|
|
Marketing & lead data
|
Until withdrawn or no longer needed
|
You may request erasure of personal data unless laws or audit requirements prevent deletion.
11. User Rights
Depending on your jurisdiction (GDPR, UK GDPR, CCPA/CPRA), you may request:
- Access to your data
- Correction
- Deletion
- Restriction of processing
- Objection to processing
- Data portability
- Opt-out of marketing
- Right to know / right to request copies
- Right to limit sensitive personal data
You cannot opt out of AI-based features, as they are core to the Platform’s functionality.
You also cannot download all platform data in bulk, except SBOMs and exports available via the interface.
12. Data of Children
Our services are not intended for children under 16, and we do not knowingly collect their data.
13. Breach Notification
If a data breach affects your personal information, we will notify you:
- Proactively via email, and
- By posting updates on our Website.
14. Third-Party Links
The Website may contain links to third-party sites or services. We are not responsible for their privacy practices.
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect product updates, legal requirements, or operational changes.
If material changes occur, we will notify you via:
- Email
- Platform notifications
- Website updates
16. Contact Us
For privacy inquiries, data requests, or GDPR/CCPA rights:
Exodos Labs, Inc.
dataprivacy@exodoslabs.com
2261 Market Street, STE 22565,
San Francisco, CA 94114, USA